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Goods not in accordance with the order - description of the complaint below: From: Joom Customer Support <babylone@support.joom.com Sent: Friday, January 8, 2021 2:34 PM To: k.komxxxxxxx Subject: Re: Joom customer support: order inquiry 4EQX8Y6Y, NL47QWP3, YLWMP7XP Mr. Krzysztof, the weight of the package on the envelope (0.51 kg) and the weight given by the seller (499 g) are correct, the weight of the package is even greater. Which shows that the Lord must have received a complete order The proof is the weight documented by Inpost. They weigh each parcel themselves and provide this information on the packaging. Unfortunately, we are unable to accept your complaint. Best regards, Joom About 2021-01-08T12: 45: 18.302629Z [GMT], you wrote: Hello As I wrote before - I did not receive any of the ordered articles. The shipment included 2 bags with the specification as in the attached photo. You should: 2x XL women's leggings and a BBQ digital thermometer I suppose someone has mistaken the parcels when repacking, but that's an explanation is on your side. If it is possible, I look forward to receiving my ordered goods, be on cancellation of the transaction and full refund. From: Joom Customer Support <babylone@support.joom.com Sent: Friday, January 8, 2021 12:02 PM To: k.komxxxxxxxxx Subject: Re: Joom customer support: order inquiry 4EQX8Y6Y, NL47QWP3, YLWMP7XP About 2021-01-08T11: 02: 05.211273Z [GMT] Daria wrote: There should have been 3 orders in this package. Which exactly of these orders did you not get?? About 2021-01-07T16: 28: 56.086331Z [GMT], you wrote: Please check your Shipping Number!! The package arrived today with a completely different content, incompatible with mine order. The contents of the package are some size S underwear. Pictures from the parcel and a scren from your website are attached THE GOOD IS COMPLETELY INCOMPATIBLE WITH THE ORDER

♻️lined leggings for winter ♻️🔝🔝🔝 🛩✈️Delivery time: 2 weeks to Germany! ♻️Scope of delivery 1 pair of matching color and size leggings. I ordered size M because I followed the manufacturer's measurements. The size fits perfectly. 🔝🔝🔝 My measurements are 90cm- 62cm-90cm. I usually wear dress size 34-36. I weigh 55kg over 167cm. But I think if I had ordered size S, leggings would have fit too. ♻️Quality ♻️ Perfect! The best leggings I've seen! Really great!🔝🔝🔝🔝 A dream of leggings. Super warm, lined. I am 100% satisfied with the inner lining. It is as fluffy as shown in the pictures. The outer material is also very comfortable, a silky feel. The leggings keep you warm in autumn and I'm sure in winter too. ♻️ Conclusion Great leggings! 🔝🔝🔝🔝The best quality. I am happy to recommend and give 5 stars 🌟 out of 5. Thank you Joom and the seller!😘

I brought 3 pairs of these at 7.20 each. Thought great fit as one was for me & 2 gifts, I wore 1 on a day out...they ripped from the back to the front. Coildnt send proper picture as started from top of my bottom. It was humiliating as i was trying to stop it getting bigger but everytime I touched it, it ripped more and my jacket was short. Had to buy new trousers Contacted seller who asked for picture - sent. Then asked for pictures of packaging and code on packaging.... Clearly I've thrown that away as I was wearing them. Not going to waste my time as know will probably offer me £2 or will cost me more to send back. Going to throw other 2, couldn't give as a gift after what happened to me. All I can say is do not buy.waste of £21 + delivery charge How I'm feeling now, will not buy from here again unless I've money to waste. Too much of a gamble on quality and size.